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PHONE SCAM Not Top Golf
Mojo In The Morning

PHONE SCAM Not Top Golf

from Mojo In The Morning

March 9, 2023 | 00:05:22 | Leisure

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Transcript

00:00:00 - 00:00:29 | Speaker 1:

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00:00:30 - 00:00:58 | Speaker 4:

Hey guys, Bobby Bones here, host of The Bobby Bones Show. I'm always tired because I wake up at 3 o'clock in the morning. But it's all worth it because I get to hang out with all my friends and my studio. We share our lives. We look for as much good in the world as we possibly can with Tell Me Something Good. And we talk through the biggest news stories of the day. And also your biggest and favorite country artists are always stopping by. On the Gulf Coast, check us out on 95KSJ. And lock us in as a preset on the free iHeartRadio app today.

00:00:58 - 00:01:24 | Speaker 5:

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00:01:29 - 00:01:49 | Speaker 3:

All right, it is time now for a phone scam on Mojo in the Morning. Nicole had an incident in Las Vegas, and her husband wants us to phone scam her. Apparently, they went to Topgolf, and a golf club slipped out of her hands and hit a glass wall. Well, Spike is going to call and collect the damages. It's a Mojo in the Morning phone scam.

00:01:49 - 00:01:59 | Speaker 5:

We will, we will scam you. Sorry, it's a catchy song. It's your home of phone scams. Mojo in the morning.

00:02:02 - 00:02:14 | Speaker 6:

Hello? Hi, this is Phil from ****** insurance calling for Nicole, please. This is Nicole. Hi, Nicole. I'm calling from the claims department about claim number 4542001.

00:02:16 - 00:02:17 | Speaker 7:

I'm sorry, what is this about?

00:02:18 - 00:02:31 | Speaker 6:

This is about the golf club that damaged a door. yeah you gotta be kidding me no i'm calling on behalf of top golf who supplied the customer information to us i'd like to get your side of the story if you could just for the insurance

00:02:31 - 00:02:47 | Speaker 7:

paperwork can you tell me what happened i mean sure i mean my husband took me and a bunch of friends i've actually never even swung a club before ever i've never been golfing or anything my first time and um you know really no big deal i just swung it slipped out of my hand and then

00:02:47 - 00:02:51 | Speaker 6:

And it flew up behind you and hit the glass entranceway? Is that what I'm to understand?

00:02:51 - 00:02:59 | Speaker 7:

Yes, but I will say there's really no damage. And the manager told me everything was fine. I talked to the manager. He said, absolutely no big deal. You're fine.

00:02:59 - 00:03:06 | Speaker 6:

Right. Well, unfortunately, I mean, maybe he was trying to calm you down, but he doesn't have the right to say that. It's a corporate decision, and there was damage.

00:03:07 - 00:03:17 | Speaker 7:

I mean, there really wasn't. I mean, first of all, everybody's drinking, having fun. I can't imagine this is, like, not something you've dealt with before. I mean, it was a little ding in the door. I mean, it's nothing.

00:03:17 - 00:03:30 | Speaker 6:

We don't call it a ding when it's a glass door. We call it a crack, and then there was a scratch on the black handle, but it wasn't that bad maybe when you first did it. But after you left, the entire double door shattered when one of the staff members opened it.

00:03:31 - 00:03:37 | Speaker 7:

I mean, I'm sorry. There's so many people there, and everybody's drinking. I really can't believe that. I mean, it really was not that bad.

00:03:37 - 00:03:44 | Speaker 6:

Well, you're not taking this seriously. If you just think because you were drinking that's an excuse to cause whatever damage you want, that's not how we operate.

00:03:44 - 00:03:53 | Speaker 7:

I didn't say that. But, I mean, I just feel like, of course, there are other people there. I mean, I just don't feel like this is because of me. Plus, the manager said no big deal.

00:03:54 - 00:04:05 | Speaker 6:

That's not for Ron to decide. This is a corporate matter because the damage exceeds $8,000, and it gets handed to us, their insurance provider. So now it has to proceed further beyond that.

00:04:06 - 00:04:09 | Speaker 7:

$8,000, that's ridiculous. No, no. I mean, this is—

00:04:09 - 00:04:13 | Speaker 6:

The two double doors, the glass entranceway, had to be replaced.

00:04:13 - 00:04:20 | Speaker 7:

I really feel like this is ridiculous. us like not paying for it like isn't this what insurance is for for accidents well there's a

00:04:20 - 00:04:28 | Speaker 6:

high deductible that you're going to have to be responsible for and then obviously we as an insurance company cover the rest i'm not sure if you want to pay it out of pocket or apply it

00:04:28 - 00:04:33 | Speaker 7:

against you know a credit card or something we're not going to be doing either of those i don't know

00:04:33 - 00:04:43 | Speaker 6:

what to tell you but this is just a freak accident okay well if you don't want to pay this can get complicated we were told that you were consuming alcohol it's basically a bar everybody there is

00:04:43 - 00:04:47 | Speaker 7:

consuming alcohol i don't feel like you could blame me right but my concern is the attitude

00:04:47 - 00:04:52 | Speaker 6:

you're using that as an excuse like you can come in and like a bull in a china shop cause whatever

00:04:52 - 00:05:00 | Speaker 7:

damage you want and then blame it on alcohol it's my first time ever holding a golf club it literally slipped out of my hands i really well this is not my first

00:05:00 - 00:05:12 | Speaker 4:

First time as an insurance agent trying to do my job and you're standing in the way of me doing my job. Totally unaware or unconcerned about legal action that can be taken. I just would recommend that you pay the bill before it gets sloppy.

00:05:12 - 00:05:17 | Speaker 6:

What would you take legal action for? Are you going to say that I threw a club against the door on purpose?

00:05:17 - 00:05:21 | Speaker 4:

Well, willful destruction of property. Do you have an umbrella insurance policy to cover?

00:05:22 - 00:05:22 | Speaker 6:

No.

00:05:23 - 00:05:27 | Speaker 4:

I guess we can tell the police that you intentionally targeted an employee and fled the scene under the influence.

00:05:28 - 00:05:35 | Speaker 6:

What? I didn't target anybody. It doesn't seem like all the witnesses on the cameras would show that's what happened.

00:05:35 - 00:05:36 | Speaker 4:

Well, the staff would say that.

00:05:37 - 00:05:42 | Speaker 6:

Don't threaten me. Don't do that to me. Someone in my party recorded the whole thing, including Ron saying that I was off the hook.

00:05:42 - 00:06:13 | Speaker 4:

Oh, okay. You have a recording of it. That would be admissible as evidence. There's an easy and painless way for you to handle this. Let's add up the damage here and see what we're working with. Let's see. You're going to be responsible for... I'll tell you what. We'll also deduct $500 from the damage if you agree to use that money to take remedial golf lessons. You cannot be serious. Well, I'm very serious, but I'm not from Topgolf or the insurance company. This is Spike from the Mojo in the Morning Show, and you've just been phone scammed.

00:06:14 - 00:06:15 | Unknown:

Oh, my God.

00:06:16 - 00:06:21 | Speaker 4:

Nicole, your husband sent us an email and said you had a little accident there at Topgolf.

00:06:21 - 00:06:27 | Speaker 5:

Well, yeah, that part really was my first time ever holding a golf club

00:06:27 - 00:06:30 | Speaker 4:

Maybe this will be your last time at the driving range, too

00:06:30 - 00:06:42 | Speaker 5:

I didn't even want to go this time He bribed me with mimosas We will, we will scam you

00:06:42 - 00:06:50 | Speaker 2:

You're home with the phone scams The world famous This is Mojo in the Morning

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