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PHONE SCAM: Shut Off Notice
Mojo In The Morning

PHONE SCAM: Shut Off Notice

from Mojo In The Morning

November 17, 2022 | 00:04:21 | Leisure

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00:00:00 - 00:00:14 | Speaker 2:

Tyler Reddick here from 2311 Racing. Victory Lane? Yeah, it's even better with Chumba by my side. Race to ChumbaCasino.com. Let's Chumba. No purchase necessary. VTW Group. Void where prohibited by law. CTNCs. 21+. Sponsored by Chumba Casino.

00:00:15 - 00:00:45 | Speaker 1:

We are your home of the phone scams. The Mojo in the Morning Show. Tammy got a shutoff notice from her internet service provider, and it was an obvious mistake. She called them to get it all sorted out and had such a long wait to kind of, you know, get through to them that she hit the callback feature. Her husband sent us the number and then let us know that she is sitting around waiting for the callback from her Internet service provider. Spike did a phone scam on her.

00:00:46 - 00:00:46 | Speaker 3:

Hello?

00:00:46 - 00:00:50 | Speaker 5:

You're home with the phone scams. This is Mojo in the Morning.

00:00:53 - 00:00:59 | Speaker 6:

Hello? Hi, this is Lenny Lenardsworth calling from a... And I'm looking for Tammy, please.

00:01:00 - 00:01:01 | Speaker 4:

Hi, this is Tammy.

00:01:01 - 00:01:11 | Speaker 6:

You had called and pushed the callback button with a complaint about your service. So I'm returning the call to see how we can help you this morning. Can I just get your date of birth to ensure that I'm talking to the proper customer?

00:01:11 - 00:01:14 | Speaker 4:

Sure. It's 2-21-81.

00:01:15 - 00:01:23 | Speaker 6:

All right, great. And just to confirm, we are on a recorded line just so we can help improve service. Can I get a summary of what your complaint was about service, please?

00:01:24 - 00:01:28 | Speaker 4:

Yes, I just received a notice from you guys, and my internet is down.

00:01:28 - 00:01:29 | Speaker 6:

What did the notice say?

00:01:30 - 00:01:36 | Speaker 4:

The notice said that I was getting disconnected for a non-payment of my bill, which is insane.

00:01:36 - 00:01:39 | Speaker 6:

Yeah, pay your bill. Just pay your bill.

00:01:40 - 00:01:43 | Speaker 4:

No, I paid my bill. That's why I called. That's why I wanted you to call me back.

00:01:43 - 00:01:47 | Speaker 6:

Well, we don't send disconnect notices if you pay your bill. You obviously didn't pay your bill.

00:01:47 - 00:01:52 | Speaker 4:

Well, there's something in the computer I beg to give up because I have my bank statement. No, but do you understand what I'm saying?

00:01:52 - 00:01:55 | Speaker 6:

It's not a difficult concept. Pay your bill or your internet gets shut off.

00:01:55 - 00:02:04 | Speaker 4:

It's not a difficult... I paid this month as usual, and I'm getting a disconnection. Something in your computer went footsie because I didn't know that.

00:02:04 - 00:02:05 | Speaker 6:

Something in your computer what?

00:02:06 - 00:02:09 | Speaker 4:

It's f***ed up. I got the wrong notice. Do you understand?

00:02:09 - 00:02:17 | Speaker 6:

I don't think you understand. Just get it through your thick skull. The rules apply to everyone. If you don't pay your bill, the service gets shut off.

00:02:17 - 00:02:24 | Speaker 4:

The worst... Excuse me. Do you have a supervisor that I could talk to who would know what they're doing in terms of their job? Yeah, I got a supervisor.

00:02:24 - 00:02:37 | Speaker 6:

He's going to tell you the same thing. He's going to tell you to pay your bill. I paid the bill. Well, what's with the commentary? We sent you a disconnect notice. If you got a disconnect notice from us, that means you did not pay a bill. Oh, my God. Do you work here?

00:02:38 - 00:02:39 | Speaker 4:

Of course not.

00:02:39 - 00:02:42 | Speaker 6:

Well, then how do you know what our computer is doing and that we have a problem?

00:02:43 - 00:02:51 | Speaker 4:

Because I have the check sub here, and your computer has completely f***ed up. and made it insane for me that I'm going to get a disconnection.

00:02:51 - 00:02:56 | Speaker 6:

Pay your bill. Obviously, whatever check you sent didn't make it to us. Do you want everything for free?

00:02:57 - 00:02:58 | Speaker 4:

There was a bill paid.

00:02:58 - 00:03:07 | Speaker 6:

We have no way of verifying if that's true. This is insanity. If you don't like us, get another Internet provider. Oh, right, that's right. You can't. We're the only one in your neighborhood.

00:03:08 - 00:03:09 | Speaker 4:

Exactly. Yeah.

00:03:09 - 00:03:11 | Speaker 6:

So then maybe you should start paying us.

00:03:12 - 00:03:18 | Speaker 4:

Okay, this is complete. Excuse my language. I need your name right now. What was her name again?

00:03:18 - 00:03:19 | Speaker 6:

Name's Lenny.

00:03:19 - 00:03:20 | Speaker 4:

And your last name?

00:03:21 - 00:03:21 | Speaker 6:

Lennersworth.

00:03:22 - 00:03:24 | Speaker 4:

You need to transfer me to your supervisor.

00:03:25 - 00:03:31 | Speaker 6:

Oh, I got the answer. Oh, I figured it out. Why don't you drive your little a** down to Starbucks and use their free internet?

00:03:32 - 00:03:35 | Unknown:

Did you curse me? This is f**king Lennersworth.

00:03:36 - 00:03:43 | Speaker 6:

Okay, hang on a second. Gus, there's a lady on the line that didn't pay her bill, and she thinks she should get free internet without paying her bill.

00:03:44 - 00:03:49 | Speaker 4:

It's paid. Oh, my God.

00:03:49 - 00:03:53 | Speaker 6:

Your internet doesn't work, and now your phone sounds like it's not working. Do you pay any of your bills?

00:03:53 - 00:03:54 | Unknown:

I don't care.

00:03:55 - 00:04:01 | Speaker 6:

Nope. You right now are on the Mojo in the Morning Show. You've just been phone scammed, Tammy.

00:04:02 - 00:04:03 | Unknown:

Oh, my God.

00:04:03 - 00:04:04 | Speaker 4:

Oh, my God.

00:04:05 - 00:04:10 | Speaker 6:

Are you sweating? Because I'm sweating.

00:04:11 - 00:04:17 | Speaker 4:

Oh, I'm sweating. I mean, my God. You've got to be a ****. Oh, I think I'm a failure. Oh, my God.

00:04:19 - 00:04:35 | Speaker 5:

We will, we will scam you. You've just been scammed. Sorry about that. We're expected in hell. You're home with the world famous phone scams. Mojo in the morning.

00:04:36 - 00:04:59 | Speaker 3:

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00:05:16 - 00:05:23 | Speaker 3:

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00:05:25 - 00:05:30 | Speaker 2:

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00:05:31 - 00:05:37 | Speaker 1:

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