will get better now that like ai will be in charge of all of this stuff but it occurred to me that like maybe it will be because so much like you talk about my comcast experience which by the way i just want to remind everybody i say this every time comcast had a bad bad reputation for customer service a while back then they kind of rebranded as xfinity for a while at least in certain areas and they said you know we're really going to work on this customer service thing and they did i don't know if you remember this Luke or just you remember me bringing this up every time it comes up but like I would talk about how great the customer service was I would have like I'd call in I need help with something while they're helping me with the technical stuff I'd be having great chats with the people like I'm just not reflexively assuming that I'm going to get bad customer service when I call some sort of a phone tree system like sometimes it's really great but then when the pandemic hit um they just stopped employing human beings and like you know that was you know i could understand during the darkest months of the pandemic maybe not having people work but quickly there was the opportunity to you know work from home set up call centers through people's homes that's what eventually happened with most companies but comcast just continued to say you know like years into the pandemic sorry like we don't have any humans it's a pandemic However, like my bill just went up by not, you know, a huge amount. It went up by 30, $35 one time. But I was still like, I just want an answer to this. And all I got were robots saying, your bill is blah, blah, blah. Your last bill was blah, blah, blah. You paid it on this date. And it's like, I know all that. I know that. I know that. I just need to talk to somebody about why my bill went up. Turns out it was like I finally figured it out after days or something. It was just a simple thing, like some sort of promo ran out or something, right? But you just wanted, like, it was just like, I just felt like this huge company that was taking a lot of my money monthly, like a lot of money monthly, suddenly they're taking more money but totally unaccountable for it. It seemed to me like there was no reason why they couldn't just start saying, okay, we're going to take an extra $300 from your bill every month and still we're not going to tell you why. Like, it just felt so hopeless and absolutely maddening, you know? And again, once I found out the answer, it's like, okay, that's one thing. But what was bothering me wasn't the $30 so much as, I just wanted somebody to tell me why they're taking more money out of my account, which they just had carte blanche to do.